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Call +1.800.379.6552
18101 Von Karman Ave. 3rd Floor, Irvine CA-92612

SalesForce Automation Services

SalesForce.com Features

    CRM Functionality


  • Analytics
  • Channel Management.
  • Customer Service
  • Collaboration
  • Marketing Automation
  • Sales Automation

    Analytics Features


  • Dashboards.
  • Dashboard Customization.
  • Forecasting.
  • Forecasting Customization.
  • Reporting.

    Channel Management Features


  • Customizable Features.
  • Customizable Forms & Data Fields.
  • Multi-Currency.
  • Multi-Language.
  • Template Management.

    Collaboration Features


  • Chat.
  • Mail Merge.
  • Mobile Access
  • Remote Access
  • Remote Tracking
  • Workflow Rules & Management

    Sales Automation Features


  • Field-Level Security.
  • Group Creation and Management.
  • Roles/Organizational Hierarchy.
  • Security Admin Profiles
  • Billing/Invoicing
  • Contact History
  • Contact Management
  • Contact Scheduler
  • Lead Management
  • Lead Tracking
  • Quote Management
  • Time Tracking

    Customer Service


  • Call Center Management
  • Customer Service Integration
  • Customer Support Tracking
  • User Interface Customization.

    Marketing Automation Features


  • Email Marketing
  • Mailing List Management
  • Referral Tracking
  • Territory Management
ISV Services


Force.com Development

Force.com is an extremely powerful, scalable and secure cloud computing platform. Force.com enables ISVs to develop products up to five times faster, and at much lower costs as compared to traditional software platforms. With our unrivaled forrce.com development experience, we can help you accelerate product development on Force.com while saving over 50% in costs.

What We Do:

Discovery : Perform detailed requirements analysis, gap analysis, feasibility studies, and cost analysis of the Force.com platform.

Prototype : We prototype for early user feedback on functionality, usability, and to validate application design approach.

Development : We design & develop user-experience-driven applications that are highly efficient, customizable, and easy to integrate.

Launch : We package, publish and manage applications on AppExchange for our customers. We offer user training, customization, enhancements, and integration of your product with third-party applications.





AppExchange Services

The Salesforce AppExchange provides ISVs a marketplace to reach more than 100,000 existing Salesforce customers. We have helped ISVs create go-to-market strategies, develop new AppExchange products, build adapters & connectors, and migrate their existing products to AppExchange.

What We Do:

App Development : Whether you plan to develop a native app or a hybrid product, we have the experience and expertise to help you in the design, development, packaging and launch of your product on AppExchange.

Discovery: Perform detailed requirements analysis, gap analysis, feasibility studies, and cost analysis of the Force.com platform.

Prototype : We prototype for early user feedback on functionality, usability, and to validate application design approach.

Development : We design & develop user-experience-driven applications that are highly efficient, customizable, and easy to integrate.

Launch : We package, publish and manage applications on AppExchange for our customers. We offer user training, customization, enhancements, and integration of your product with third-party applications.

Security Review : All AppExchange and OEM products are required to pass a security review conducted.


Are you ready to Automate your Sales Processes ?
we're here to help

We're proud to say that we've successfully helped small and medium business clients in United States (US) generate millions in additional sales and profits.

Some of our clients open rates increased by 126%, email click rates by 82%, and their revenue per mailing increased by 104% without actually adding any additional costs.

Our Appoach:


  • Measure
  • Analyze
  • Test

Turn more of those 'clicks' of yours into actual paying customers, with our speed and results-oriented conversion rate optimization, showing you measurable results along the way and helping to squeeze every last drop out of your advertising budget.

CRM Services


SalesForce.com Development Services

Salesforce can tremendously improve workforce productivity and customer satisfaction. However, implementing Salesforce properly can be complex, time-consuming, and expensive for an organization without prior experience. With our many years of experience, we deliver quality Salesforce Consulting services quickly and cost-effectively, at minimal risk to our clients.

What We Do:

Strategy: We will work with you to evaluate your existing practices and systems, recommend courses of action, develop practices, and create a Salesforce Consulting strategy.

Sales & Service Cloud Setup : We will setup, configure and customize Salesforce to support your business needs. Email templates, workflows and approval processes will be created for business process automation. We will create highly effective custom reports and dashboards to give you better insight into your business.

Custom Development : Often, custom development is required to realize the full potential of Salesforce. We have years of experience developing custom features for standard Salesforce applications Data Migration :We offer data migration services that include data extraction, cleansing, de-duplication, standardization and validation, and import into Salesforce.

Integration : We will help you integrate Salesforce with your other business critical systems such ERP applications, financial software, marketing automation software, call center software and more.

Custom Development

Salesforce's Force.com platform is the fastest path to custom applications development. Often times, application development on the Force.com platform can become complex, time consuming and expensive for organizations without prior development experience. With our unrivaled Salesforce platform experience, we can help you accelerate custom application development on Force.com while saving over 50% in costs.

What We Do:

Force.com Custom Apps: We offer full suite of Force.com custom application development services to help our clients extend pre-built Salesforce features and develop new functionality based on their unique business needs.

Customer Portals & Sites: We have extensive experience in design and development of customer portals, partner portals, public websites and intranets using Site.com, Force.com Sites and Salesforce's portal platform.

Salesforce Support

We offers Salesforce support and maintenance services that provide clients with access to Salesforce experts for administrative and development issues with no long term commitments. We guarantee minimal risk and outstanding service to all our clients.

What We Do:

Monitoring : We will proactively monitor your Salesforce org, identify areas of improvement, recommend courses of action, develop best practices, and create an improvement plan.

Maintenance: Our ongoing administration and maintenance services include user management, security management, standard and custom object maintenance, data management, and package maintenance.

Custom Development: Often, custom development is required to realize the full potential of Salesforce. We have years of experience developing custom features for standard Salesforce applications.

Salesforce Integration and Analytics

Salesforce.com Integration with SAP, PeopleSoft & J2EE

Do you maintain Customer Data In Multiple Systems and find it difficult to manage them?

Do you maintain opportunity in Salesforce.com and Process Orders In Some Other System and feel the pain to link them together?

Do you have Multiple Sources For Capturing Leads and can't get them in Salesforce.com?

Do you want to Recognize The Revenue in Salesforce.com?


    Integration Solutions


  • Migrate data to Salesforce.com
  • Synchronize Account, Contact, Product, Price book and Custom Object set c with salesforce.com Complete view of Customer.
  • Lead -> Opportunity -> Quote -> Order -> Cash
  • Do you really know your customer well with 360 Degree View?
  • Rapid Integration-Integration Completed in weeks
  • Visual Modeling & Mapping.
  • Easy to use interface.
  • Increase User-Adoption by making critical data available in Salesforce.com.
  • Integration Flexibility-Schedule and monitor Salesforce.com integration processes.
  • Easy To Manage-Salesforce.com Administrator can manage Integration Operations.
  • Complete Integration In Days !
  • "No-Code"Graphical drag-n-drop mapping.
  • Up to 90% Lower Operating Costs Vs proprietary alternatives.
  • Easy To Manage.
  • Pre-Built Integration to Salesforce.com.
  • Endless Integration Points like Oracle, SAP, MS Dynamics, PeopleSoft, JD Edwards etc.




    SalesForce.Com Analytics Solution


  • On Demand reporting and analysis
  • Visualize Results
  • Customized Reports and Dashboards
  • Track unique metrics and KPIs
  • Mash up additional data sets
  • Collaborate with co-workers
  • Sales Pipeline Trending
  • Marketing Campaign Analysis
  • Customer Service Performance Analytics
  • Analyze Customer Data

We would love to hear from you!

We operate from offices in USA and India.

Itechmatics Inc., is a global IT services company providing IT services to enterprise, startup and SAAS clients to create business opportunities, market growth and profitability.

Services enquiries : Want to have a conversation with a real person? No problem. Use the contact form and let us know if you prefer a phone call, email, or text.

Whether you’re looking for someone to take all of your business technology problems off your hands — or just need some help with an IT project — we’d love to hear from you.


Contact Us

E-mail: contact@itechmatics.com


  • 4676 Lakeview Ave, Suite 107 Yorba Linda CA-92886.
    714 646-3709

  • 18101 Von Karman Ave. 3rd Floor, Irvine, CA 92612.
    714 646-3709